Job Description
CRE (Customer Relationship Executive) – Job Description
Job Summary:
We are looking for a customer-focused and communication-savvy Customer Relationship Executive (CRE) to handle customer enquiries, follow-ups, and relationship management.
Key Responsibilities
Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
Understand customer requirements and provide appropriate information and support.
Follow up with leads and existing customers regularly.
Maintain good relationships with customers and ensure customer satisfaction.
Coordinate with internal teams to resolve customer queries and ensure timely service.
Maintain customer records and update follow-up details.
Requirements
Any Graduate.
Min 1 year experience
Good communication and interpersonal skills.
Customer-handling and follow-up skills.
Basic computer knowledge.
Freshers can apply; relevant experience will be an advantage.