Job Description
Job Description:
We are looking for a smart, energetic, and customer-focused Customer Relationship Executive to join our team . The ideal candidate should have experience in customer handling, IT support, and client relationship management. The role involves interacting with both domestic and international clients and ensuring excellent customer service.
Key Responsibilities:
Handle customer inquiries and provide information about company services.
Communicate with domestic and international clients through calls, emails, and online platforms.
Provide basic IT support and coordinate with the technical team for issue resolution.
Build and maintain strong client relationships.
Follow up with clients to ensure customer satisfaction and service quality.
Manage customer complaints and provide timely solutions.
Maintain customer records and prepare service-related reports.
Requirements:
Minimum 2 years of experience in Customer Relationship Management, Customer Support, or IT Support.
Good communication skills in English (spoken and written).
Basic knowledge of IT products, services, and support processes.
Ability to interact professionally with international clients.
Strong problem-solving and customer-handling skills.
Good computer knowledge and proficiency in email and online communication tools.
Smart, energetic, and professional attitude.
Benefits:
Professional work environment
Opportunity to work with international clients and advanced technology solutions
Career growth opportunities within the organization