Customer Relationship Executive

We are looking for a Customer Relationship Executive to manage customer interactions, provide excellent support, maintain strong customer relationships, and assist the sales team in ensuring customer satisfaction. Key Responsibilities Respond to customer inquiries through phone, email, chat, or in person. Provide accurate information about products and services. Build and maintain long-term customer relationships. Follow up with customers after purchases or services. Assist customers with product selection and queries. Support the sales team by maintaining updated customer records. Collect customer feedback and report suggestions or recurring issues to management. Maintain accurate customer information and interaction records in CRM systems. Coordinate with sales, technical, logistics, and service teams to resolve customer requirements. Support customer retention activities and loyalty programs. Encourage repeat business through excellent customer service. Key Skills & Requirements 1–3 years of relevant experience. Excellent communication and interpersonal skills. Good problem-solving and conflict-resolution abilities. Strong time management and organizational skills. Basic knowledge of computers and CRM software. Good teamwork and professionalism. Good command of English. Basic knowledge of Hindi.