Front Office Manager

Job Description: Position: Front Office Manager Location: Thampanoor, Thiruvananthapuram, Kerala Experience Required: 5–7+ Years Salary: ₹3.6 LPA Job Summary: We are looking for an experienced and dynamic Front Office Manager with expertise in sales, printing technology, customer relationship management, and team leadership. The ideal candidate will oversee front office operations, ensure exceptional customer service, and contribute to business growth initiatives. Key Responsibilities: Manage and supervise daily front office operations efficiently. Handle customer inquiries, complaints, and service requests in a professional manner. Build and maintain strong relationships with existing and prospective clients. Drive sales activities and identify opportunities for business development. Coordinate with internal teams to ensure the timely execution of printing and production requirements. Lead, motivate, and monitor front office staff to achieve operational goals. Maintain accurate records, reports, and customer databases. Ensure a welcoming and professional environment for visitors and clients. Support management in implementing strategies to improve customer satisfaction and sales performance. Required Qualifications and Skills: Bachelor's degree in any discipline. 5–7+ years of experience in front office management, sales, or customer service roles. Experience in printing technology or the printing industry is preferred. Strong customer handling and relationship management skills. Proven experience in team management and staff supervision. Excellent communication, interpersonal, and organizational skills. Proficiency in MS Office applications and office management practices.