Front Office

# Front Office Executive **Location:** Kakkanad, Kochi **Job Type:** Full-time ## Job Summary We are looking for a friendly, well-organized, and customer-focused **Front Office Executive** to join our clinic. The ideal candidate will be responsible for managing the front desk, welcoming patients, scheduling appointments, and ensuring a smooth and professional patient experience. ## Key Responsibilities * Welcome and assist patients and visitors in a courteous manner. * Manage appointment scheduling, registrations, and follow-ups. * Answer phone calls and respond to patient inquiries. * Maintain patient records and ensure accurate documentation. * Coordinate with doctors and clinical staff to ensure smooth daily operations. * Handle billing, payments, and basic administrative tasks. * Maintain a clean, organized, and professional reception area. * Provide excellent customer service and address patient concerns promptly. ## Requirements * Bachelor's degree or equivalent qualification. * 1–3 years of experience in a Front Office, Reception, Customer Service, or Administrative role (clinic or hospital experience preferred). * Excellent communication and interpersonal skills. * Good computer knowledge and proficiency in MS Office. * Strong organizational and multitasking abilities. * Professional appearance and positive attitude. ## Preferred Skills * Experience with hospital or clinic management software. * Ability to handle patients with empathy and professionalism. * Good time management and problem-solving skills. * Knowledge of basic billing and appointment management. **Experience:** 1–3 Years **Industry:** Healthcare / Clinic