Job Description
Location: Kochi, Kerala
Industry: Education / Training Institute
Job Type: Full-time
Job Summary
We are looking for an experienced Team Lead – Pre-Admission to lead and manage the pre-admission counselling team. The candidate will be responsible for team performance, lead conversion, student counselling, and achieving admission targets.
Key Responsibilities
Lead, supervise, and motivate the pre-admission counselling team.
Monitor leads, follow-ups, conversions, and admission targets.
Guide team members in handling student and parent enquiries effectively.
Ensure timely follow-up with prospective students.
Monitor individual and team performance and provide regular feedback.
Support counsellors in handling difficult or high-value enquiries.
Develop strategies to improve lead conversion and admission numbers.
Coordinate with the marketing and academic teams for smooth admission operations.
Prepare daily/weekly performance reports for management.
Train new team members on counselling and admission processes.
Requirements
Bachelor's degree in any discipline.
2–3+ years of experience in student counselling, admissions, education sales, or a related field.
Team handling experience is mandatory.
Strong communication, leadership, and negotiation skills.
Good knowledge of student counselling and admission processes.
Proven ability to achieve sales/admission targets.
Strong problem-solving and decision-making abilities.
Experience in an educational or training institute will be an added advantage.